Welcome to Blocker Plumbing & Repairing Service.
Effective Date: [Insert Date]
Company Name: Blocker Construction
At Blocker Construction, we are committed to delivering high-quality workmanship and dependable service. Because we provide professional plumbing and gas services rather than physical retail products, our refund and return policy is structured around service satisfaction, materials, and workmanship guarantees.
Please read this policy carefully.
Our services include but are not limited to:
Basement Plumbing
Drain Plumbing
Water Line Repair
Kitchen Plumbing
Gas Line Services
Bathroom Plumbing Services
Due to the nature of plumbing and construction work, completed labor services are generally non-refundable once the work has been performed.
However, customer satisfaction is extremely important to us. If you experience an issue related to the work we performed, please contact us immediately so we can evaluate and resolve the concern.
Blocker Construction stands behind the quality of our work.
If a problem arises directly due to our workmanship within the specified warranty period provided on your invoice or service agreement:
We will inspect the issue.
If the issue is confirmed to be caused by our workmanship, we will repair it at no additional labor cost.
This guarantee does not cover:
Damage caused by misuse, neglect, or third parties
Normal wear and tear
Pre-existing conditions not addressed in the original scope of work
New plumbing issues unrelated to our completed service
Any materials or parts installed during your service may be covered by:
Manufacturer warranties (if applicable)
Limited service warranty as specified in your invoice
Defective parts covered under manufacturer warranty may be eligible for replacement, but labor costs may vary depending on the warranty terms.
Custom-ordered or special-order materials are non-refundable once ordered.
For larger projects, a deposit may be required before work begins. Deposits are used to secure scheduling and purchase materials.
Deposits may be partially refundable if cancellation occurs before materials are ordered and work has not started.
Once materials are purchased or work has begun, deposits may become non-refundable.
We request at least 24 hours’ notice for appointment cancellations.
Failure to provide notice may result in a cancellation fee.
If you are not satisfied with the service provided:
Contact us within 7 days of service completion.
Provide details of the concern.
Allow our team the opportunity to inspect and correct the issue.
We are committed to resolving concerns professionally and fairly.
Once plumbing fixtures, pipes, gas lines, or related materials are installed, they cannot be “returned” in the traditional retail sense due to health, safety, and code compliance standards.
Unused materials that remain unopened may be eligible for return only if:
Approved by management
Within supplier return window
Subject to restocking fees
Emergency plumbing or gas services are non-refundable once work has been completed due to the urgent nature of response and labor deployment.
Blocker Construction is not responsible for:
Pre-existing structural damage
Hidden plumbing issues not visible during initial inspection
Water damage caused prior to our arrival
Delays caused by parts availability or external factors
All services are performed according to industry standards and applicable local codes.
To request an inspection or discuss a billing concern, please contact:
Blocker Construction
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Website: BlockerConstruction.com
Please include:
Your name
Service address
Date of service
Invoice number (if available)
Description of the issue
Blocker Construction reserves the right to modify this Refund & Return Policy at any time. Updates will be posted on this page with a revised effective date.
At Blocker Construction, our goal is long-term customer relationships built on trust, transparency, and quality workmanship. If an issue arises, we will work diligently to make it right.